We are a
Data Tech Company
We enhance corporate data through the use of technologies created to integrate Digital Platforms, People and Physical Operations
Datlas Group is founded
Being Selecta acquired by KYIP Fund and merged with Datlas, Datlas Group was born and established as a single entity specialized in the outsourcing of Data Validation and Multichannel Communication processes, ready to bring advanced skills and technological solutions to support the digital evolution of information to and from the consumer.
Dome One Business Platform
DOME is a cutting-edge, cloud-native digital platform designed to facilitate the advanced management of documents, information, and processes throughout their life cycle. Based on the microservices architecture and entirely cloud-accessible, DOME has been designed to offer a solution with a strong artificial intelligence and automation component.
We offer our customers the ability to manage end-to-end integrated solutions
Digital SolutionCreation of custom digital channels to improve the B2B/B2C Customer Experience through App, Website, Chatbot and Dynamic Dashboard development.
On Boarding PlatformEnd customer onboarding processes (Company, Affiliate, Private), digitization of data collection process, and creation and signing of contracts and documents.
Documents Process AutomationAutomation of data classification, extraction and validation processes. Claims Automation, Certified Email/Email Automation, NPL/UTP Management, Contracts & Attachments Automation, and Fraud Detection.
Document ManagementAutomation of document management services. Use of AI, Automated Data Capture and NLP technologies for data classification and extraction from documents.
Multichannel CommunicationManagement of multichannel communications via Email, Certified Email, Push Notifications, SMS and personalized videos.
Data ValidationWorkflow and document validation solutions aimed at checking and verifying contractual documentation in support of customer operations and backoffice processes.
E-InvoiceElectronic invoicing management and processing in accordance with customization requests.
Multichannel Customer CareCustomer Services across channels: Telephone, Chat, Social, Email, and multilingual: Italian, English, German, Spanish, French, Portuguese, Hungarian, and Swedish.
Vertical Back OfficeTeams Specialized in the management of complex activities (Order Entry and Order Checking, Audits, Document Collection, Validation and Digitization).
Service DeskSupport with Troubleshooting calls, Ticket Collection, and first and second-level Technical Assistance.
Hybrid MailroomMultichannel management of incoming documentation by integrating document or attachment collection, digitalization, classification, and sorting services.
Credit ManagementCredit Collection services, current account verification and product management throughout the entire sales cycle.
Document WarehouseManagement of document archives in paper format with conservation in certified compliant structures.
LogisticsManagement of all stages of the logistics process, from courier management to product packaging.
Digital PrintingSolutions for digital printing of variable data communications and On Demand printing.
Circular Economy principles
applied to data
We view Data as a dynamic and malleable resource that can be crafted into new business products and services. It’s not just a process-related topic anymore, but rather a game-changing innovation driver that guides your entire business strategy. Our goal is to create a seamless experience for end-users through multi-channel communication on a single integrated platform, without getting bogged down in individual processes.
Additionally, incorporating ESG criteria is crucial to assessing and managing investments effectively. Digital transformation is significant in building increasingly sustainable businesses. We operate daily following the ESG development objectives which aim to end poverty, fight against inequality, and social and economic development.
What we offer you
Cloud on Premise
Write to us
Contact us to innovate your business. It’s that simple.